ERGO Flight Delay Protection monitors your flights in real time and pays out directly to your bank account — no forms, no waiting, no chasing.
See how it worksAvailable through your insurer's portal · Covers individuals, families & groups
Register once through your insurer's portal, and we handle everything from monitoring through to payment — automatically.
Enter your policy number and email. We verify your cover and confirm the payout amount you're entitled to.
Search by flight number or route. Add all the flights you want to protect — as many as your policy allows.
If a qualifying delay is confirmed, compensation lands in your bank via Faster Payments — typically within two hours.
Whether you're traveling once or taking multiple trips throughout the year, your policy type determines how flights are registered.
Your policy covers every trip you and the people named on your policy take during the year. Register new flights any time within your cover period.
Your policy covers a specific trip. Register the outbound and return flights at the time of purchase and you're protected for that journey.
Every part of the service is designed to be effortless — for customers and insurers alike.
We subscribe to live OAG flight data so delays are detected the moment they're confirmed.
Compensation is sent via Modulr Faster Payments — funds typically arrive within two hours of a qualifying delay.
Bank details are encrypted with AES-256-GCM and never exposed beyond the payment processor.
Fully branded to your insurer — logos, colours, and terms are all customised per tenant.
Cover is verified at the point of registration so customers always know exactly what they're entitled to.
Confirmation on registration and again when a payout is triggered — customers stay informed at every stage.
Register your flights through your insurer's dedicated portal. You'll need your policy number and the email address on your policy.
Find your insurer's portal